Opening your workspace…
AI-powered WhatsApp engagement
Answer donor questions, nurture supporters, coordinate handoffs, and run consent-safe campaigns from one focused workspace.
Product workspace
Sign in to open your organization workspace.
The existing AlMaghrib pilot remains on its separate staff dashboard.
Organization workspace
Step 1 of 3
This becomes a private workspace for its contacts, WhatsApp number, FAQs, campaigns, and team.
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Growth overview
Track the activity growing this workspace and where your team still needs to step in.
Launch checklist
Access
Invitations are delivered by email. Pending and failed invitations can be reviewed in Team.
Approved answers
Control the approved FAQs this organization’s assistant is allowed to use.
Safe preview
See what DonorRelay would do without sending a WhatsApp message.
Add the first answer your assistant can safely provide.
Approved source material
Add webpage text and document notes the assistant is allowed to use.
Add approved webpage copy or upload a text-based document.
Website experience
Preview a page with desktop and mobile WhatsApp entry points.
Sample page shown. Enter a public HTTPS page to preview it.
Explore our programs and services.
Explore our programs and services.
The live mobile button can open the connected WhatsApp number. This is a sample, not a sent message.
On the live site, the visitor must press Send. Without a connected number, mobile visitors stay in website chat.External page scroll positions cannot be read across websites. Use Simulate 30% page scroll to test the scroll prompt; the installed widget detects real page scrolling.
Some sites block embedded pages or require cookies. If the page is blank or refuses to load, choose Use sample page. We do not bypass those restrictions. The test chat works either way.
These preview prompts run independently. To enable them on your installed website, use Settings → Website chat. Close/dismiss is respected until you reset or reopen this tab. Reduced-motion preferences disable the jiggle. These test messages are temporary: changing the page/program, resetting, switching organizations, or reloading clears them. Use WhatsApp Tester for saved test history.
Safe sandbox
Test this organization’s WhatsApp-style replies using its active approved answers.
Conversations
Read messages, reply to your contacts, and keep track of who needs help.
Choose a contact to read and reply.
Choose a visitor to read and reply.
Consent directory
Manage WhatsApp contacts and the evidence that allows you to message them.
Reusable audiences
Group contacts once, then reuse the list when sending campaigns.
No custom lists yet.
Your complete workspace contact list appears below. Search only changes what you see; Export all contacts downloads the whole list.
| Contact | Phone | Location | Interests | Consent |
|---|
Add one contact or import a consent-ready CSV.
Outbound messaging
Build template campaigns for contacts with explicit WhatsApp consent.
Drafts without a send date remain in List. Rescheduling closes five minutes before sending. Cancelling cannot recall messages already being delivered.
Create a draft and preview its eligible audience.
Workspace access
Control who can manage settings, campaigns, conversations, and reporting.
Members
Accountability
Review administrative and support actions within this organization.
Administrative and support changes will appear here.
Response review
Review automatic answers and flag FAQs that need improvement.
Responses sent by DonorRelay will appear here for review.
Plan and capacity
Track this workspace against its monthly and account limits.
Current plan
Contact DonorRelay to assign a production plan.
Automatic answers
WhatsApp assistant replies this calendar month (UTC). Staff replies and campaigns are excluded.
Subscription
Secure checkout and receipts are handled by Stripe.
This month
Client guide
Getting started, everyday tasks, and troubleshooting—all within your workspace.
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Account and workspace
Personalize your profile here. Workspace administration is available to owners and admins.
Your personal account details—not your workspace permissions.
Connect this organization’s WhatsApp Business account to manage Meta templates and send messages.
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Add a chat button to your website, with an optional mobile link to WhatsApp. Visitors are not automatically added to marketing lists.
Visual preview only. Uses the settings currently shown below, including unsaved edits. This does not test replies, create a conversation, or open WhatsApp.
Visitors can ask about your services from any approved page.
Replies are saved for this organization’s team. Don’t share sensitive details. Visitor access lasts 24 hours.
The visitor presses Send in WhatsApp. No message is sent from this preview.
For answer testing, use WhatsApp Tester. Appearance may vary with the visitor’s device and website.
Copy this code and give it to your website administrator to install before the closing </body> tag. Only your allowed websites can use it.
Choose an active FAQ program for a dedicated page. This updates the embed code above; copy it again after choosing a program.
This opens WhatsApp with program context. It does not transfer the website transcript or send a message until the visitor presses Send.